Line manager support

Line managers help you to develop in your job


All Robinwood staff have a line manager assigned to support them throughout their employment and to help them develop within their role at Robinwood.


Line managers want you to enjoy your work


Line managers are keen to see that members of their line team enjoy their work and to feel engaged in it. They aim for every member of their team to feel listened to and supported throughout their work, with plenty of opportunity to develop and grow in their time at Robinwood.


Job chats


Line managers have frequent job chats with members of their team and if you have any queries, problems or ideas your line manager is always a good person to speak to.


As well as job chats your line manager will observe activity sessions and give feedback to help you develop and improve, both in delivering activity sessions and the role of group leader as a whole.


Line team meetings


Line teams also get together, generally twice each season for line team meetings, at which different aspects of working at Robinwood can be discussed, with proposals put forward and feedback gathered from the staff team.

why our staff love their jobs

It’s the combination of the buzz and fulfilment working with children, giving them an experience they will remember for many years. The Robinwood experience really helps to develop and bring out the individual strengths and qualities of children which would not necessarily be spotted in other environments and to facilitate that is a wonderful feeling and gives a huge job satisfaction.

Ongoing training opportunities at Robinwood

The training team


At each centre we have a training team made up of a manager and staff in range of different positions, including group leaders. This provides the opportunity for staff at all levels who are interested to get involved, to help decide on aspects of the training provided, including the allocation of money from the training budget.


Wide ranging training options


We get independent experts and staff from within Robinwood to deliver centre based training on a range of topics including;

Behaviour management
Working SEN children
Sign language
Reviewing skills
Voice projection
Mental health awareness

Consultation takes place, through the training team, with the staff at each centre on the training we provide.


Canoeing and Climbing Development Days


Our senior instructors and training instructors run training days at a variety of venues to develop canoeing and climbing skills. All staff have the opportunity to develop. from whatever their current level is and over time to gain national governing body qualifications which can be great for career progression, all paid for and supported by Robinwood.


Some development days take place during work time, but we also offer additional opportunities outside of work time, enabling staff to progress at their own pace to achieve coaching qualifications.


Nationally recognised awards available to all staff, paid for by Robinwood include;

Climbing Instructor Awards

  • Climbing Wall Instructor Training
  • Climbing Wall Instructor Assessment
  • Climbing Wall Development Instructor Training
  • Climbing Wall Development Instructor Assessment
  • Rock Climbing Instructor Training
  • Rock Climbing Instructor Assessment




Canoe / Paddlesports Skills Awards

  • BC 2 Star Paddlesports
  • FSRT (Canoe Foundation Safety & Rescue Training)
  • BC 3 Star Canoe
  • BC Canoe Leader Training (4*)
  • BC Canoe Leader Assessment (4*)


Canoe / Paddlesports  Coaching Awards

  • BC Paddlesport Instructor (Level 1)
  • BC Coach Award Core Training (Level 2)
  • BC Sheltered Water Coach Training (Level 2)
  • BC Sheltered Water Coach Assessment – Canoe & Kayak (Level 2)
  • BC Sheltered Water Coach Assessment – Canoe (Level 2)


Many more awards can be achieved

These initially include;

  • Archery GB Instructor/Leader Award
  • Emergency First Aid at Work (Level 3 award)


Other training opportunities are available paid for by Robinwood, sometimes resulting in nationally recognised qualifications and often taking place as a result of line manager consultation on development options.

Award winning provision for our happy staff team

In the Sunday Times Top 100 companies to work for every year since 2014.

Investors in people accreditation since 2000.

Career progression opportunities

The best way to really understand what is involved with working at Robinwood is to deliver a Robinwood course for a group of children, and that is why everyone who works at Robinwood starts as a group leader, regardless of their previous experience.


For committed staff with the right qualities, we have many opportunities to progress and good career prospects.


Staff can progress, through a series of promotions from Course Leader, to Senior Course Leader, then Senior Instructor and on to Manager Roles.


There are also increments available for different areas of responsibility including; Lead Cleaners, Lead Cooks, Grounds and Maintenance staff. The role of Training Instructor is another increment offered, which (with appropriate qualifications held) involves delivering training to staff and completing safety checks on activity equipment.


The range of options available means that, from the starting point of group leader, staff can choose the next steps they would like to take, dependent on their own strengths and interests.

Working at Robinwood

Our vision at Robinwood is to make a really positive difference developing children – one of the most worthwhile things that anyone can do in a job! We hope that by listening to staff and investing in their development we can make a positive difference in the lives of those who work for the company.

Robinwood runs various schemes and events with the aim of supporting various charitable causes and the local community.


Everyone who works at Robinwood starts work as a group leader, regardless of their previous experience.

As well as group leading, staff do a number of additional duties including night duties, sitework days, wake-up and bedtime shifts, and some catering shifts. For committed staff with the right qualities there are great career development opportunities for promotion to many positions through the company right up to manager level.


We have an open-minded policy on staff appointments and our values-based selection process means that if you are a positive, enthusiastic and caring person who can really inspire the children we work with, and you would like to be part of an award-winning team, we would very much welcome an application from you!


Simply complete our quick contact form on the next page and one of our team will be in touch to continue our easy application process.