Unlike many other companies operating residential activity centres, all staff at Robinwood are paid in excess of the minimum wage when they start, which rises to the Living Wage after the induction year.
Starting pay in 2017 for group leaders is £7.65 per hour with time served increments of 60p per hour after the first year and 10p per hour after each of the next 3 years, leading to a salary of £8.55 per hour after 4 years working at Robinwood. Weekend hours are paid at a 15% higher hourly rate.
Further increments are awarded to Course Leaders, Senior Course Leaders and Senior Instructors. Senior Course Leaders and Managers receive wages at a level comparable to professional positions in other organisations.
At Robinwood we are always striving for excellence in the courses that we offer to schools and we are happy to reward every member of staff for their part in achieving this. Every year all staff receive bonuses based on customer feedback and re-booking rates.
An annual company profit bonus is also paid to all staff. This is calculated by multiplying half their salary by the percentage net profit achieved by the company for that year.
Robinwood staff are employed all year round, on permanent contracts of 35 hours per week, with regular working days each week. The actual hours worked will vary throughout the year depending on how busy the centres are (the winter months are quieter) but the hours will average out over the course of the year, meaning staff receive a regular monthly salary. Staff work a maximum of 48 hours in any week.
The timetable involves some 12 hour days when group leading, but these are balanced out by shorter days at other times.
Working long days when supervising a 3 day course means that staff get additional days off over the course of the year. All group leader team staff get 6 weeks paid holiday a year but added together with additional days that result from higher hours worked on busy weeks we are able to allocate a total of 12 holiday weeks a year, which generally coincide with school holiday periods.
Staff have the opportunity to request and be given specific days off, subject to general timetable constraints.Staff can also take periods of unpaid leave to travel or do other seasonal work once they have successfully completed their probationary year, before returning to continue employment at Robinwood.
A job with Robinwood not only provides high job satisfaction and a great work/life balance, but also the opportunity for real career development and progression through the company.
At Robinwood we hold staff well-being as a high priority so we invest a lot in making sure we have a happy and fulfilled staff team. Every year we run many different social and activity events for staff, paid for by the company. We provide assistance to new starters in finding accommodation, and offer a house purchase assistance scheme to help enable staff to buy their own home. We have several teams whose job is to look into ways to improving all areas of life for staff at Robinwood.